Returns + Exchanges

Effective Date: July 1 , 2026

We want you to have clear information about your options if a product is not the right fit or does not meet your expectations. This policy explains the requirements for returns, exchanges, refunds, and product issues.

1. Return Period

Eligible products purchased directly through our website may generally be returned within 30 days of delivery.

The return period begins when the carrier records the package as delivered.

Products must meet all applicable eligibility requirements described below.

2. Return Eligibility

To qualify for a standard return or exchange, an item must generally:

• Have been purchased directly through our website
• Be returned within the applicable return period
• Be unworn and unwashed
• Be in original or reasonably acceptable condition
• Have original tags attached where applicable
• Include required protective liners or hygiene components
• Not show signs of use, damage, alteration, or improper care

Because swimwear is a personal-wear product, all returned items are subject to inspection.

3. Swimwear Hygiene Requirements

For health and hygiene reasons, swimwear must be tried on in a manner that does not compromise its eligibility for return.

Please do not remove protective hygiene liners where applicable.

Products that have been worn in a pool, ocean, hot tub, shower, spa, or other water environment are generally not eligible for a standard return or exchange.

Products showing signs of washing, swimming, tanning products, body oils, deodorant, makeup, chlorine, sunscreen, sand, dirt, or other use may be rejected.

4. Tags and Original Components

Where applicable, original hangtags, labels, protective liners, packaging, and product components should remain attached and be returned with the item.

Missing tags or components may affect return eligibility.

5. Final Sale Items

Products clearly marked Final Sale at the time of purchase are generally not eligible for return or exchange.

Any Final Sale designation will be displayed on the relevant product page, promotion, or checkout experience.

This restriction does not limit rights or remedies that cannot legally be excluded.

6. Exchanges

Eligible products may be exchanged for another available size, color, or style where an exchange option is offered.

Exchange availability depends on current inventory.

If the requested replacement is unavailable, you may be asked to return the original item and place a new order.

Any applicable price difference will be handled according to the exchange process presented at the time of the request.

7. Defective Products

If a product appears to have a manufacturing defect, please contact Customer Support promptly after discovering the issue.

We may request:

• Order information
• Product details
• Photographs
• A description of the issue
• Information about how the product was used and cared for

If the issue is determined to be a manufacturing defect, we may provide a replacement, exchange, refund, store credit, or another appropriate remedy.

8. Normal Wear and Product Care

Normal wear and tear is not generally considered a manufacturing defect.

Swimwear may be affected by:

• Chlorinated water
• Salt water
• Hot tubs
• Sunscreen
• Tanning products
• Oils
• Sand
• Rough surfaces
• Improper washing
• Excessive heat
• Improper storage

Customers should follow the care instructions provided with the product.

9. Incorrect or Damaged Orders

If you receive the wrong item, a damaged product, or an order with missing components, please contact Customer Support as soon as reasonably possible.

Photographs of the product, packaging, and shipping label may be requested to help us investigate the issue.

10. Return Shipping

For eligible voluntary returns, return shipping arrangements and any applicable return costs will be communicated through the return process.

If a return is required because we shipped the wrong product or a product is confirmed to have a manufacturing defect, we will review the circumstances and determine the appropriate return arrangement.

11. Original Shipping Charges

Original shipping charges are generally non-refundable for voluntary returns unless otherwise stated or required by applicable law.

If an order was shipped incorrectly or a product is confirmed to be defective, an appropriate adjustment may be provided.

12. Starting a Return

Customers should initiate a return through the return instructions or return portal provided on our website before sending merchandise back.

Please provide the order information requested during the return process.

Unauthorized returns may experience processing delays.

13. Refunds

Once an eligible return has been received and inspected, an approved refund will generally be issued to the original payment method.

Refund processing generally begins within 5–10 business days after the returned merchandise has been received and approved.

The time required for funds to appear in your account may vary depending on your bank or payment provider.

14. Promotional Orders

If an order was purchased using a discount code, promotional offer, bundle, free-shipping promotion, or other incentive, returning products may affect the value of the original promotion.

Refund calculations may take the applicable promotional terms into account.

15. Gift Returns

Eligible gift returns may be subject to different refund arrangements.

Where appropriate, a gift return may be issued as store credit rather than refunded to the original purchaser’s payment method.

16. Third-Party Purchases

Products purchased through an independent retailer, marketplace, or other third-party seller should generally be returned directly to the seller from which the purchase was made.

The applicable third-party return policy will govern that transaction.

17. Return Inspection

All returned merchandise may be inspected before a refund or exchange is approved.

Items that do not meet the applicable return requirements may be rejected and, where practical, returned to the customer.

18. Policy Changes

We may update this Returns & Exchanges Policy when our products, services, procedures, or applicable legal requirements change.

The current version published on our website applies to future purchases unless otherwise required by law.

Last Updated: July 1 , 2026